Managed Services
ECS provides you with a single source of professional expertise and resources needed to streamline system management and support functions at an affordable price. Using our advanced processes, tools and methodologies, we deliver excellent services that are tailored to your needs. We will help you turn your IT systems into an effective, efficient component of your growing business.
We monitor and manage your servers and PC’s onsite or remotely. We take care of your system platform to ensure maximum uptime and performance reducing the possibility of downtime. We also offer unlimited remote support to your users as part of a fixed price IT support package within core business hours. We do operate a 24/7 support service information - available on request.
Reports are available documenting the support that ECS has undertaken on your platform as well as copies of the calls made to us by your staff and the types of issues they related to.
With Managed Services we can also implement disciplines via AUP’s to help your business. For example ensuring that all users workstations are closed down at the end of the working day or set limits on web access or mailbox sizes and alert you when these guidelines are breached - general good working practices to again provide you with the peace of mind that you operate good, sensible working disciplines.
This is the perfect solution for clients who do not have any technical expertise in their company and who would prefer to have a fixed price IT budget with no large upfront payments: an annual payment plan paid monthly.
